Privacy Policy

Last updated: May 2026

Auto Learners respects your privacy and is committed to protecting your personal information. This policy explains what information we may collect, how we use it and how you can contact us about your data.

Who we are

Auto Learners provides automatic driving lessons in Coventry and surrounding areas.

Information we may collect

We may collect information you choose to provide when you contact us, such as your name, contact details, postcode or area, driving experience level, preferred lesson times and enquiry details.

If you become a learner, we may also collect lesson-related information needed to manage your lessons, such as your progress, lesson history and practical driving goals.

Website and chat information

Our website may collect basic technical information such as pages visited, browser type and general usage information.

Our website also uses an online assistant to help answer common questions about automatic driving lessons, prices, areas covered and enquiries.

Please do not share phone numbers, email addresses, payment details, identity documents or sensitive personal information in the chat. The assistant can help you prepare an enquiry, but personal contact details should be sent directly to Auto Learners by phone, WhatsApp, email or the website contact form.

How we use your information

We use your information to respond to enquiries, arrange and manage lessons, communicate with you, provide customer support, improve our website and keep appropriate business records.

Lawful basis

We use personal information where it is needed to respond to enquiries, provide driving lessons, meet legal or accounting requirements, or support our legitimate business interests.

Sharing your information

We do not sell your personal information.

We may share information only where needed with trusted service providers, such as website, email, chatbot or payment providers, or where required by law.

How long we keep information

We only keep personal information for as long as needed for the reason it was collected, including enquiry handling, lesson administration, business records and legal or accounting requirements.

Your rights

You have rights over your personal information, including the right to ask for access, correction, deletion or restriction of your data in certain circumstances.

Cookies

Our website may use essential cookies or similar technologies to make the site work properly. If analytics or marketing tools are added in future, this policy may be updated to explain how those tools are used.

Third-party links

Our website may link to third-party websites. We are not responsible for the privacy practices of those websites.

Contact

For privacy questions, contact Auto Learners:

Email: sharan@auto-learners.co.uk

Phone: 07861 295 058

Complaints

If you are unhappy with how your personal information is handled, please contact Auto Learners first so we can try to resolve your concern.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection. You can find out more at ico.org.uk.